Call our team
Best for time-sensitive booking questions during business hours.
0413 398 546 →Here when you need us
Cleaning support,
made simple.
Simply call, WhatsApp or message our friendly Melbourne team for house cleaning quotes, booking help and service questions across Toorak, Brighton, South Yarra, Richmond and all nearby suburbs.
We usually reply within one Melbourne business day.
Choose what feels easiest
Three direct ways to reach our team.
For an existing booking, include the booking name and service date so we can find the right details quickly.
Chat on WhatsApp
Send your suburb, service and preferred date for booking help.
Open WhatsApp →Email our team
Best for detailed questions, access information or photos.
info@maidathome.com.au →Chat with us on WhatsApp.
Send us your suburb, the service you need and your preferred date. We will review the details and reply during our Melbourne business hours.
Customer support Monday to Saturday
Business hours: 9am to 5pm Melbourne time
Ask about pricing, service scope or availability
Messages sent outside these hours are reviewed next business day
Opens WhatsApp with a pre-filled message.
Maid At HomeMon-Sat, 9am-5pm
Hi! What details do you need to help me choose a clean?
Please send your suburb, home size, preferred date and the type of clean you are considering. We can then review the service scope, pricing and current route availability.
Great, I will send those details now.
Thank you. We will reply during our Monday to Saturday, 9am to 5pm business hours.
Illustrative conversation only. Pricing and availability are confirmed for each enquiry.
Usually within one business day.
Messages received outside business hours are reviewed on the next Melbourne working day.
Include the booking name and date.
That helps us locate the correct service and answer with the right context.
Contact us as soon as possible.
Cleaner routes are planned ahead, so early notice gives us more options.
Before you message
Melbourne cleaning contact details.
For general service questions, our full FAQ page may already have the answer.
Explore all FAQsYes. Photos can be helpful when you need advice about buildup, a moving clean or a specific extra. Email is the easiest option for attachments.
Share your suburb, preferred date, service type and number of bedrooms or required hours. For an existing booking, include the booking name.
We can review your preferred date and location, but availability is only final once the suitable cleaner and route have been assigned.
Messages can be sent at any time. Replies are handled during Melbourne business hours and may continue on the next working day.
Ready when you are
Prefer to book straight away?
Choose your service, preferred time and any extras online. We will confirm the final details.
Book your clean